Get in Touch
We appreciate you visiting Book of Ra Magic. Your feedback and inquiries are important to us. Please use the information on this page to contact the appropriate department.
To handle your query efficiently, we ask that you review the sections below. This will help you understand what we can and cannot assist with, directing your message to the correct team.
Who We Are (Independent Review Site)
Book of Ra Magic is an independent affiliate and review website. We are NOT an online casino or sportsbook operator. We do not host any gambling games, nor do we manage any player accounts. We do not process deposits, withdrawals, or hold any player funds. Our primary purpose is to provide unbiased reviews, comparisons, and information about online gambling brands, including those featuring games like Book of Ra Magic.
We act as a guide for players looking for reputable and enjoyable online casino experiences. Our content aims to inform, educate, and assist you in making informed decisions about where to play. We are not directly affiliated with the operational aspects of any casino we review, beyond our affiliate partnerships which allow us to earn a commission when you sign up through our links, at no extra cost to you.
What We Can Help With
The team at Book of Ra Magic is here to assist with matters directly related to our website and its content. Please feel free to contact us regarding:
- Feedback on our reviews, articles, or other content.
- Suggestions for new casinos or games you would like us to review.
- Reporting inaccuracies or outdated information on our site.
- Partnership opportunities or advertising inquiries.
- Technical issues experienced while browsing the Book of Ra Magic website.
- General questions about how our review process works.
We value your input as it helps us maintain the quality and accuracy of the information provided on Book of Ra Magic.
What We Cannot Help With
As an independent review site, Book of Ra Magic cannot provide assistance with issues related to specific online casino accounts. We do not have access to player databases, nor do we have the authority to intervene in disputes between players and operators. This includes the following types of inquiries:
- Player account access or login problems.
- Verification processes (KYC, Know Your Customer).
- Deposit or withdrawal issues, including delays or failed transactions.
- Bonus terms, conditions, or activation problems.
- Game fairness or technical glitches within casino games.
- Complaints about specific casino customer support experiences.
- Account closures or self-exclusion requests from an operator.
For any of these issues, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity that can access your account information and resolve operational problems.
Account, Deposit and Withdrawal Issues
We understand that encountering issues with your casino account, deposits, or withdrawals can be frustrating. However, Book of Ra Magic is not equipped to resolve these problems. We are not the casino operator. We do not hold player funds, manage accounts, or process financial transactions.
If you are experiencing any difficulties with your player account, including:
- Problems logging in or accessing your account.
- Questions about bonus eligibility or wagering requirements.
- Delays in processing your deposits or withdrawals.
- Issues with account verification (KYC documents).
- Disputes over gameplay outcomes or game fairness.
You must contact the customer support team of the specific online casino where you have an account. Look for their "Support," "Help," or "Contact Us" section on their website. They typically offer live chat, email, or telephone support. This is the fastest and most effective way to resolve your operational concerns.
Legal Inquiries
For all legal inquiries pertaining to Book of Ra Magic, including requests from legal counsel, regulatory bodies, or other official entities, please direct your correspondence to the email address provided below. This will route your inquiry to the appropriate department within our organization.
Please provide a clear and concise description of your legal inquiry, along with any relevant documentation or context, to facilitate a prompt and accurate response.
Email: [email protected]
DMCA and Copyright Takedowns
Book of Ra Magic respects the intellectual property rights of others. If you believe that any content on our website infringes upon your copyright or intellectual property, or if you wish to submit a DMCA (Digital Millennium Copyright Act) takedown notice, please contact us immediately using the dedicated email address below.
To assist us in processing your request efficiently, please include the following information in your notice:
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
- Your contact information, including your name, address, telephone number, and email address.
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Email: [email protected]
Responsible Gambling Resources
Book of Ra Magic is committed to promoting responsible gambling. While we do not operate any gambling services, we strongly advocate for safe play and provide information to help our users gamble responsibly. If you or someone you know is struggling with problem gambling, please seek help immediately.
We encourage you to utilize the resources available from organizations dedicated to supporting individuals with gambling-related issues. These organizations offer confidential advice, support, and tools to manage or overcome gambling problems. Examples include GamCare, BeGambleAware, and Gambling Therapy, among others. Most reputable online casinos also provide self-exclusion tools and links to responsible gambling resources directly on their platforms.
Remember, gambling should always be a form of entertainment, not a way to make money. Never chase losses, and only gamble with money you can afford to lose.
Response Times
We strive to respond to all legitimate inquiries submitted to Book of Ra Magic in a timely manner. Our team typically reviews messages during standard business hours, Monday to Friday.
For general feedback and content-related questions, you can expect a response within 2-3 business days. Legal inquiries and DMCA notices are given priority and will be addressed as quickly as possible by the relevant department.
Please note that inquiries falling under "What We Cannot Help With" will not receive a direct response from Book of Ra Magic, as we will be unable to assist. We appreciate your understanding and cooperation in directing your queries appropriately, which helps us maintain efficient communication.

Professional gambling-industry analyst with over 8 years of experience across online casinos, sports betting, slots and poker. Specialises in bonus terms, payout speed, fairness audits and player-protection regulations.